1. Who we are

Yama Ahmadi Trading LTD, Company No. 13410107, is the controller of the personal information described in this policy.

Our registered office is 128 City Road, London EC1V 2NX, United Kingdom. You can contact us by email at info@yamaahmadi.co.uk or by telephone on +44 (0) 808 271 0545.

2. Information we may collect

Depending on how you interact with us, we may collect:

• Identity and contact information, such as your name, organisation, email address and telephone number.
• Enquiry, quotation, support and service information that you submit or discuss with us.
• Technical and usage data, such as IP address, browser, device type, pages visited and cookie identifiers.
• Business, billing and transaction records when you become a client, supplier or commercial contact.
• Correspondence, feedback and other information connected with our relationship with you.

3. How we use personal information

We may use personal information to:

• Respond to enquiries and provide requested information.
• Prepare quotations, proposals and service recommendations.
• Provide, manage and improve our services.
• Manage client, supplier and professional relationships.
• Operate, monitor, maintain and secure our website and systems.
• Prevent misuse, fraud, security incidents and unauthorised access.
• Maintain business, accounting, contractual and transaction records.
• Comply with legal obligations and establish, exercise or defend legal claims.
• Send relevant business communications where permitted by law.

Legal bases

Depending on the context, we may process personal information because it is necessary to take steps requested before entering a contract, perform a contract, comply with a legal obligation, or pursue our legitimate interests in operating and protecting our business.

Where consent is required, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

4. Sharing personal information

We may share information with trusted providers supporting our hosting, communications, IT systems, professional advice, payment processing, administration or service delivery where this is necessary.

We may also disclose information where required by law, regulation, court order or competent authority, or as part of a legitimate business sale, restructuring or reorganisation.

Service providers are expected to protect personal information and use it only for the agreed purpose. We do not sell personal information.

5. International transfers and retention

Some technology or service providers may process information outside the United Kingdom. Where applicable, we use recognised safeguards intended to protect personal information during international transfers.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including contractual, accounting, security, operational and legal requirements.

Retention periods may vary depending on the type of information, the nature of the relationship and applicable legal obligations.

6. Security

We use proportionate organisational and technical measures intended to protect personal information against unauthorised access, loss, misuse, disclosure, alteration or destruction.

No internet service or electronic storage method is completely secure. You should not send passwords, payment-card details or highly sensitive credentials through general website contact forms.

7. Your data-protection rights

Depending on the applicable law and circumstances, you may have the right to:

• Request access to personal information held about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of information in certain circumstances.
• Ask us to restrict certain processing.
• Object to processing based on legitimate interests or direct marketing.
• Receive certain information in a portable format.
• Withdraw consent where processing depends on consent.

To exercise a right, contact us using the details below. We may need to verify your identity before responding. You may also complain to the UK Information Commissioner’s Office.

8. Cookies, external links and policy changes

Cookies and similar technologies

Our website may use cookies and similar technologies as explained in our Cookie Policy.

External websites

Our website may link to third-party websites. Those websites operate under their own privacy policies, and we are not responsible for their data practices, content or security.

Changes to this policy

We may update this Privacy Policy when our services, technologies, business practices or legal obligations change. The latest version will be published on this page with an updated revision date.

9. Contact us

Questions, requests or concerns about this Privacy Policy or our use of personal information can be sent using the contact details below.